Términos del servicio

Terms of Service

Welcome to Exquisitembroiery! These Terms of Service outline the rules and regulations for using our website and purchasing our products. By accessing or using this website, you agree to comply with these terms.

1. General Information

  • This website is operated by Exquisitembroidery. Throughout the site, the terms “we,” “us,” and “our” refer to Exquisitembroidery.
  • By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service.
  • We reserve the right to update, modify, or replace any part of these terms at any time. It is your responsibility to check this page periodically for changes.

2. Product Information

  • All our products are handmade with care and may have slight variations due to their handcrafted nature.
  • We strive to display product colors and details as accurately as possible, but we cannot guarantee that your device’s display will accurately reflect the colors.
  • Prices for our products are subject to change without notice.

3. Order Policy

  • All orders are subject to acceptance and availability.
  • This item is handmade, and while we strive to keep it in stock, please allow us 1 to 2 weeks to complete the order if the product is not in stock.
  • Tracking details will be provided for all shipped packages.

4. Shipping & Delivery

  • We ship worldwide from India.
  • Shipping timelines depend on your location and are subject to customs delays, postal service disruptions, or other unforeseen circumstances.
  • Once your order is shipped, we are not responsible for delays, lost packages, or additional fees charged by customs.

5. Returns & Refunds

  • Our return and refund policy is detailed here.
  • Only defective, damaged, or incorrect items are eligible for returns. Custom orders are non-refundable.

6. Import Duties & Taxes

  • Buyers are responsible for any import duties, taxes, or brokerage fees imposed by their country.
  • Please check with your local customs office for more information about these charges.

7. Prohibited Activities

You agree not to use our products or website for any illegal or unauthorized purpose. Prohibited activities include but are not limited to:

  • Violating any international, federal, provincial, or state regulations.
  • Submitting false or misleading information.
  • Uploading or transmitting viruses or other harmful code.

8. Intellectual Property

All content on this site, including images, text, logos, and designs, is the property of Exquisitembroidery and may not be used, copied, or reproduced without our prior written consent.

9. Limitation of Liability

We are not liable for any direct, indirect, incidental, or consequential damages resulting from:

  • The use or inability to use our website.
  • Delays, errors, or omissions in product delivery.
  • Issues arising from customs, import duties, or taxes.

10. Governing Law

These Terms of Service and any agreements related to your purchase are governed by the laws of India, without regard to its conflict of laws principles.

11. Contact Information

For any questions about these Terms of Service, please contact us at:
📧 Exquisitembroidery01@gmail.com

Thank you for shopping with us!