Informativa sulle spedizioni

Shipping Policy

At Exquisitembroidery, we are committed to delivering your orders as quickly and efficiently as possible. Please review our shipping policy for important details about how we handle order processing, shipping timelines, and international delivery.

Order Processing

  • All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving payment.
  • For handmade items, please allow 1-2 weeks for order completion if the product is not in stock.

FREE Standard Shipping Methods & Delivery Times

  • Free Worldwide Shipping: Enjoy free shipping on all orders, regardless of location.
  • No hidden fees – shipping is on us!
  • Any additional fees (e.g., customs duties, taxes) are the buyer’s responsibility.
  • We offer worldwide shipping from India.
  • Delivery times may vary depending on your location:
    • - USA:  10–12 business days  
      - UK:  8–10 business days  
      - Australia: 12–14 business days  
      - Germany: 12–15 business days  
      - France: 13–15 business days  
      - Spain: 13–15 business days  
      - Mexico: 14–16 business days  
      - Other International Destinations:  14–16 business days (subject to customs clearance and local postal service delays)  

Please note that these are estimated delivery times and are not guaranteed due to potential delays caused by customs, weather, or other unforeseen circumstances.

Express Shipping

We also offer express shipping to any country for faster delivery.  

- Delivery Time: 6–8 business days  
- Cost: $30 (flat rate)  

Note: Delivery times may vary due to customs clearance or unforeseen delays.  

To choose express shipping, simply select the option at checkout. If you have any questions, feel free to contact us for assistance.

Tracking Information

  • Once your order is shipped, we will provide a tracking number via email. You can use this to monitor your package's progress.

Customs, Duties & Taxes

  • International orders may be subject to customs duties, taxes, or brokerage fees, which are imposed by your country. These charges are the buyer's responsibility.
  • Please check with your local customs office for more information about potential fees and regulations.

Delayed, Lost, or Damaged Packages

  • Delayed Packages: We are not responsible for delays caused by customs inspections, postal service disruptions, or other unforeseen circumstances.
  • Lost Packages: If your package is lost during transit, please contact your local postal service or customs office for assistance.
  • Damaged Packages: If your package arrives damaged, please contact us within 7 days of delivery with photos of the damaged item and packaging.

Important Information

  • By placing an order, you agree to our shipping terms.
  • Delivery timelines are estimates and may vary depending on the destination and external factors.
  • Once your order has been shipped, we cannot guarantee a specific delivery date.

Contact Us

If you have any questions or concerns about shipping, please contact us at:
📧 Exquisitembroidery01@gmail.com

We’re here to help!